The biggest distinction of our call center service is that we assign Japanese operators overseas and connect Japan and other countries with private lines to provide high quality services at a low price to Japanese customers utilizing differences in economy and time between Japanese and other Asian countries.
The service corresponds to telephone, fax, web, e-mail, and all other channels. We provide high quality service at a low cost, while reducing variable expense rate, utilizing our offshore call centers. Our customers are free from pressures on profits and employment issues associated with fluctuation in sales in on/off seasons while avoiding risks of fixed costs.
We provide market research service, expanding customer base, ensuring continuous purchase by customers, and other services by combining telephone, fax, and e-mail channels. In fact, our job-placement advertisement department is achieving high performance by expanding customer base and following up the customers utilizing the call center know-how of our own.
We excel at providing services combining inbound, outbound, and data entry center services. One of the examples is the graduates/mid-career/part-time employment outsourcing. We provide comprehensive services from collectively managing web management system for employment media, interview bookings, management of progress for determining employment strategy, to the employment analysis.